Switching Insurance

Carter 1.29.14
Carter at the park 1.29.14

When you have a child with Type 1 Diabetes, there is nothing more frustrating than switching insurance carriers. I have been dealing with insurance issues since January 1st and the dilemma of changing endocrinologist. We switched from one HMO carrier to Kaiser. I think the biggest frustration I have encountered is the fact that apparently the endocrinologist office thinks I have a child who was diagnosed 7 years ago and that I have a great grasp on all things diabetes. Here’s a newsflash, I don’t. I just got off the phone with the doctor’s office letting them know that I need more contact from them, especially regarding Carter’s numbers. I found it interesting that this request surprised them. To be honest, I found it extremely disheartening. I wonder how many parents feel abandoned by their doctors offices in these early stages. The one thing I can encourage is voice your concerns, loudly. If you need to switch doctors until you find one that meets your needs, then by all means do so. When it comes to my son’s well-being I will go to any extreme, even if it means more frustration by finding a new doctor. I believe that after the phone conversation I just had with the doctor’s office, things should get better, but even in some communication that I have had with the nurses there is the underlined tone associated with their knowledge that I am not a doctor. I think as mothers especially we need to remember that we know our children better than anyone, and I will challenge anything, anytime when it comes to my children. Furthermore, I won’t accept things “just because the doctor said so.”  As one of my fellow blogging mom’s said, though these endocrinologist mean well, they aren’t living Type 1 Diabetes 24/7.  I’ve realized that with this, there is a lot of trial and error to see what works best, but I also have the presence of mind to know that at 19 months, my son is still growing.  Most likely this will mean that for a 2 week period, while he is growing, we will need to adjust the insulin to carb ratios and once growing has stopped for that period, adjust back down.  I’ve become the squeaky wheel at Carter’s doctor’s office, and you know how the saying goes, the squeaky wheel gets the oil.  I’m OK with that, since as Carter’s mother I am his voice and advocate right now, and sometimes we need to remember that we have instincts for a reason.  As a disclaimer, I am not saying never listen to your doctor, I am merely saying that there is no stupid question.  Question anything and everything until you as the parent are satisfied, even if you annoy the doctor.  I would rather have the doctor annoyed with me, then have unanswered questions that I need in an emergency.  All in all, regardless of what insurance you have, take ownership of your healthcare, and make sure that your needs (or your children’s needs) are met to your comfort level.  Things of today will not stay the same, but in order for them to change I needed to communicate my needs, I’ve done so, and believe that going forward me and my son’s doctor and team will have a wonderful working relationship, one with Carter’s needs at the forefront.

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